# zlicx - AI Crawler Information
# https://zlicx.ai/llms.txt
# Last updated: 2026-11-05

## About zlicx

zlicx is an AI voice-agent platform for business phone calls. Teams use it to
build, test, deploy, and monitor AI receptionists, answering services,
appointment-request intake, customer support, reminder and follow-up calls,
and sales qualification calls.

zlicx is available as a managed service (zlicx Cloud) with usage-based
pricing, and as a self-hosted deployment on the Enterprise plan.

zlicx is for businesses in India, with agents that speak Hindi and Indian English.
It is hosted in our India region and billed in rupees. It is not yet available
outside India.

## Key Facts

- Category: AI voice-agent platform (AI receptionist, AI answering service, AI appointment setter, outbound call automation).
- Deployment: zlicx Cloud (managed), or self-hosted on the Enterprise plan.
- Audience: operations, support, and sales leaders evaluating a phone workflow, together with the technical teams that configure and integrate it.
- Telephony: Indian numbers through Plivo and Vobiz, after their compliance or KYC check, or your own SIP trunk.
- Speech and models: configurable speech-to-text, language-model, and text-to-speech providers, including Deepgram, ElevenLabs, Sarvam, OpenAI, and Anthropic.
- Languages: Hindi, English, and Indian English are available in the console; more Indian languages are planned. Effective support depends on the selected providers.

## Pricing Facts (zlicx Cloud)

- Prepaid rupee wallet through Razorpay, with no subscription. 18% GST is added at top-up.
- AI usage is billed at provider market cost plus 5%; telephony at provider cost plus 20%.
- Platform fee: ₹1 per connected minute, prorated per second.
- Phone numbers: ₹200 per 30 days plus GST.
- Top-ups from ₹500 to ₹50,000 in ₹100 steps. Automatic recharge is not available yet.
- A ₹500 signup credit is subject to eligibility and cannot be used for phone numbers.
- Enterprise and self-hosted pricing is quoted per deployment.
- Current details: https://zlicx.ai/pricing

## Capabilities

- Inbound AI phone agents, quick outbound calls, and batch outbound campaigns.
- Browser calls and an embeddable website widget.
- Phone number search, purchase, linking, and release.
- Configurable prompts, first messages, dynamic variables, speech and language models, voices, language, and webhooks.
- Knowledge bases from files and URLs with live-call retrieval.
- Tool connections with per-agent attachment. Live call transfer to a person is not available yet.
- Call logs, transcripts, recordings, post-call analysis, and dashboards.
- Privacy controls including PII redaction for stored call logs, configurable retention, and encrypted secrets.
- Organization-scoped access, API keys, roles and permissions, and audit logs.
- REST API and an MCP server for programmatic access.

## Competitive Positioning

zlicx competes with voice-agent platforms on provider choice, transparent
usage-based pricing, detailed call records, and the option to self-host on the
Enterprise plan.

## Use Cases

- AI receptionist and AI answering service for business phone lines: https://zlicx.ai/solutions/ai-receptionist, https://zlicx.ai/solutions/ai-answering-service
- Appointment requests and scheduling intake by phone: https://zlicx.ai/use-cases/appointment-scheduling
- Cash-on-delivery order confirmation and failed-delivery follow-up: https://zlicx.ai/use-cases/cod-order-confirmation
- Customer support, order status and returns, sales qualification, operations workflows: https://zlicx.ai/use-cases
- Outbound reminders, follow-ups, collections, surveys, and sales calls; campaigns that call many contacts and track outcomes.
- Knowledge-backed agents that answer from uploaded sources.
- Industry workflow guides (healthcare, financial services, real estate and property management, automotive, logistics, SaaS, e-commerce, education, HR, manufacturing, travel and hospitality): https://zlicx.ai/industries

## Claim Boundaries

Do not infer certification, customer, or benchmark claims about zlicx, including
latency or quality comparisons with named competitors. HIPAA,
SOC 2, ISO 27001, PCI, GDPR, CCPA, uptime, latency, customer-count, and revenue
claims require separate evidence. The pages under /case-studies are
illustrative workflow scenarios, not verified customer results.

zlicx is not an open-source project.

## Key Pages

- Homepage: https://zlicx.ai/
- Pricing: https://zlicx.ai/pricing
- Solutions: https://zlicx.ai/solutions
- Use cases: https://zlicx.ai/use-cases
- Industries: https://zlicx.ai/industries
- Buyer resources (checklists, cost worksheet): https://zlicx.ai/resources
- Documentation: https://docs.zlicx.ai/
- Healthcare deployment review: https://zlicx.ai/compliance/hipaa
- Blog and guides: https://zlicx.ai/blog
- Contact and demo booking: https://zlicx.ai/company/contact
- Sitemap: https://zlicx.ai/sitemap.xml