Education
Give students and families answers at any hour
Available on zlicx Cloud, or self-hosted on Enterprise. Your team configures the workflow and connects the business systems it relies on.
How it works
What the agent does
01
Answers common questions
Deadlines, entry requirements, fees, campus locations, and office hours, answered from the documents you approve.
02
Collects enquiries
Records the programme of interest, contact details, and the question, so the right office can follow up with a complete picture.
03
Sends reminders
Outbound campaigns remind applicants and students about deadlines, interviews, and missing documents, and record each response.
Setup
What you will need
zlicx provides the agent, phone numbers, knowledge base, tools, and call records. You bring the business information and decide how your team handles what the agent passes on.
Review the platform documentation- Approved admissions and campus information, with an owner for updates.
- Rules on which questions must go to staff, such as financial aid decisions.
- A policy on student data that the call records follow.
Why zlicx
Built for calls that matter
Your choice of voices and models
Pick the speech, language-model, and voice providers that suit your callers, with Hindi available today.
A record of each call
Recording, transcript, and structured summary in one call record, searchable in the console and sent to your systems by webhook.
Transparent usage pricing
Provider cost plus a small markup and ₹1 per connected minute. No subscription or minute bundles.
Self-hosting on Enterprise
Run zlicx on your own infrastructure when security or data-residency rules require it.
Before go-live
Test the tricky calls first
| Scenario | What should happen |
|---|---|
| Caller asks about their individual application status | No personal details are shared without verification; the enquiry is passed to admissions. |
| Published deadline has changed | The agent uses the updated information once the knowledge base is refreshed. |
| Caller asks for financial advice | The agent explains it cannot advise and records a request for the financial-aid office. |
Calls are billed by usage, with no subscription. See pricing.
FAQ
Common questions
Can it answer in more than one language?
Hindi, English, and Indian English today. You set the language for each agent, so use separate agents to offer more than one, and test each with real questions before going live.
Does it handle student records?
Only through tools you connect and verification steps you define. Review your student-privacy obligations before connecting any records system.
Start with one measurable workflow.
Bring your call types, current process, systems, and escalation requirements, and we'll help you scope a practical pilot.