Use cases

Pick the calls to hand to an AI agent

Start with one type of call that is frequent and predictable. Each guide shows what the agent does, what to connect, and what to test.

COD order confirmation

Confirm cash-on-delivery orders and addresses before dispatch, and follow up on failed deliveries, in Hindi or English.

Answer routine questions from your help content and pass the rest to your team with a transcript.

Call new leads quickly, ask your qualification questions, and send the answers to your CRM.

Book, move, and confirm appointments through your calendar, with reminder calls.

Courteous reminder and balance calls that record each response and flag disputes for your team.

Verify the caller, read the latest order status, and start returns under your policy.

Automate confirmations, status checks, and availability calls, with structured results for each call.

Share your workflow and requirements with the zlicx team.