AI model usage
Provider market cost + 5%
Speech-to-text, text-to-speech, and language models, metered in each provider's own units.
Pricing
Pay for the calls you make.
One prepaid wallet covers AI usage, telephony, and connected time. No subscription, no minute bundles, and no minimum commitment.
Pay as you go
One formula, measured usage.
- AI provider cost
- × 1.05
- Telephony provider cost
- × 1.20
- Connected minutes
- × ₹1
- Phone-number rental
- Billed separately
A worked example
If measured provider costs were ₹300 for AI and ₹38 for telephony over 100 connected minutes, the call charges would be ₹315 + ₹45.60 + ₹100 = ₹460.60. The AI cost is an illustration, and depends on your models. Number rental and GST are additional.
Every account includes
- Unlimited agents, knowledge bases, and tools
- Inbound, outbound, and website calls
- Recordings, transcripts, and post-call analysis
- Webhooks and the full REST API
- Team roles, a transaction ledger, and GST invoices
- No subscription and no minimum commitment
Create an account
Eligible new accounts may receive a ₹500 call credit.
What you pay for
Four transparent cost components.
Rates depend on the models, voices, countries, and carriers you choose. Every charge is recorded in your wallet ledger.
Telephony
Provider cost + 20%
Plivo's India rate is ₹0.38 a minute before markup, billed in 30-second units. Your own SIP trunk has no zlicx telephony charge.
Platform fee
₹1 / connected minute
Charged for connected time only, prorated per second, including partial minutes.
Phone numbers
₹200 / 30 days + GST
Indian numbers from Plivo or Vobiz, after their compliance or KYC check. Rentals and renewals use paid credit.
Wallet controls
Plan your usage, then fund it.
Owners and admins add credit and manage billing details. Members can view the balance and the transaction ledger.
Manual top-ups
Add ₹500 to ₹50,000 in ₹100 steps through Razorpay. The full amount goes to your wallet, and 18% GST is added at checkout.
GST invoices
Each credited top-up gets a tax invoice. Add your legal name, address and GSTIN under billing details.
Signup credit, when available
When the promotion is active, eligible verified new users receive ₹500 in call credit in their first owned organization. Promotional credit cannot be used to buy or renew phone numbers.
Do you charge in Indian rupees?
Yes. Everything is priced and billed in rupees through Razorpay. GST at 18% is added when you top up, and each top-up gets a tax invoice.
Do I need a monthly subscription?
No. zlicx uses a prepaid wallet. Add ₹500 to ₹50,000 at a time, in ₹100 steps, and spend it on measured call usage and phone-number rental.
How does the ₹500 signup credit work?
When the signup promotion is enabled, eligible new users who verify their email receive a one-time ₹500 call credit in their first owned organization. Eligibility depends on the promotion start date and any prior grants; creating another organization does not grant another credit. The credit does not expire and covers call usage only, not phone-number purchases or renewals.
What determines the cost of a call?
Each call combines measured speech-to-text, text-to-speech, and language-model usage at provider market cost plus 5%, telephony at provider cost plus 20%, and a ₹1 platform fee per connected minute, prorated per second. GST is added when you top up.
Can the wallet recharge automatically?
Not yet. For now, owners and admins top up by hand through Razorpay. Automatic recharge is planned.
What happens when the wallet runs out?
zlicx reserves enough credit for the next short segment of a call and ends the call before funds are exhausted. Phone-number renewals are retried during a short grace period; numbers may be released if the wallet is not recharged.
Do you offer volume or enterprise pricing?
Yes. For high call volumes, dedicated capacity, or custom contract terms, contact our sales team and we will put together a proposal for your workload.
Can we self-host zlicx?
Yes, on the Enterprise plan. Enterprise customers can run zlicx on their own cloud or data centre with their own provider accounts. Licensing, deployment, and support are quoted per deployment; the usage formula on this page applies to zlicx Cloud.
Is zlicx HIPAA-compliant?
Your pricing selection does not by itself establish HIPAA compliance. A healthcare deployment requires review of the exact configuration, providers, contracts, access controls, retention, operations, and legal obligations. Do not process PHI until your organization has completed that review.
Estimate your costs with our team.
Share your call volume and provider preferences, and we'll walk through what a pilot would cost.