HR and recruiting
Screen candidates and answer staff questions by phone
Available on zlicx Cloud, or self-hosted on Enterprise. Your team configures the workflow and connects the business systems it relies on.
How it works
What the agent does
01
Asks consistent screening questions
Availability, location, right to work, and role-specific questions, asked the same way for every candidate.
02
Books the next step
Candidates who meet your criteria can be booked into an interview slot through your calendar or ATS.
03
Answers employee questions
A separate agent answers routine HR questions, such as leave policy or payroll dates, from your approved documents.
Setup
What you will need
zlicx provides the agent, phone numbers, knowledge base, tools, and call records. You bring the business information and decide how your team handles what the agent passes on.
Review the platform documentation- Screening questions reviewed for fairness and legal compliance.
- An ATS, calendar, or webhook destination for results.
- A recruiter who reviews results; the agent does not make hiring decisions.
Why zlicx
Built for calls that matter
Your choice of voices and models
Pick the speech, language-model, and voice providers that suit your callers, with Hindi available today.
A record of each call
Recording, transcript, and structured summary in one call record, searchable in the console and sent to your systems by webhook.
Transparent usage pricing
Provider cost plus a small markup and ₹1 per connected minute. No subscription or minute bundles.
Self-hosting on Enterprise
Run zlicx on your own infrastructure when security or data-residency rules require it.
Before go-live
Test the tricky calls first
| Scenario | What should happen |
|---|---|
| Candidate gives an answer outside the expected options | The answer is recorded as given and marked for recruiter review. |
| Candidate asks about salary | The agent shares only the approved range, or records the question for the recruiter. |
| Employee asks about a personal case | The agent refers the employee to HR instead of discussing individual records. |
Calls are billed by usage, with no subscription. See pricing.
FAQ
Common questions
Does the agent decide who is hired?
No. It collects answers and schedules next steps. Recruiters review every result and make the decisions.
Does using zlicx establish a certification or data-processing agreement?
No. Platform privacy controls do not establish a completed external audit, contractual commitment or deployment-wide guarantee. Verify the actual hosting, processors, access controls and agreements required for your use.
Start with one measurable workflow.
Bring your call types, current process, systems, and escalation requirements, and we'll help you scope a practical pilot.