How it works
Anatomy of a zlicx phone call
What happens between a caller finishing a sentence and hearing a reply on zlicx, from speech recognition to the stored call record.
5 min readRead guide
Blog
What we've learned building voice agents.
How our voice engine works, what calls cost, and how to test an agent before your customers meet it.
How it works
Showing 1–3 of 3 articles
How it works
Handing off to people before live transfer exists
zlicx has no live call transfer yet. Here is how to build a dependable callback handoff that doesn't leave callers stranded.
4 min readRead guide
How it works
Why each zlicx agent runs in one language
How language works on zlicx today, how to serve Hindi and English callers with separate agents, and what to test for mixed speech.
4 min readRead guide
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